Terms and Conditions

Eastwood Physio and Rehab Clinic
Operated by Embrace Physiotherapy Pty Ltd (ABN 60 657 662 185)

Effective Date: 1st March, 2026

1. About Us

This website is operated by Embrace Physiotherapy Pty Ltd (ABN 60 657 662 185), trading as Eastwood Physio and Rehab Clinic (“we”, “us”, “our”).

We provide outpatient physiotherapy and rehabilitation services from:

Level 2, Eastwood Private Hospital
204 Greenhill Road
Eastwood SA 5063

Inpatient physiotherapy services provided within Eastwood Private Hospital are delivered under separate contractual arrangements with the hospital and are governed by a separate service agreement. These Website Terms & Conditions apply to outpatient services and use of this website only.

2. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions.

If you do not agree, you must discontinue use of the website.

3. Website Information Disclaimer

The information provided on this website is for general educational and informational purposes only.

It does not constitute medical or health advice and is not a substitute for personalised assessment, diagnosis or treatment by a qualified health professional.

You should not rely solely on information contained on this website to make decisions about your health or treatment.

4. Outpatient Physiotherapy Services

Outpatient services are provided subject to:

  • Clinical assessment and suitability

  • Appointment availability

  • Payment and cancellation policies

Fees for outpatient consultations are payable at the time of appointment unless otherwise agreed.

We reserve the right to charge cancellation or late notice fees in accordance with our Cancellation Policy.

We may refuse or discontinue services where clinically appropriate or where safety concerns arise.

5. Online Booking

Where you use our online booking system, you agree to:

  • Provide accurate and complete information

  • Ensure appointment details are correct at the time of booking

  • Notify us promptly of any required changes

We are not responsible for temporary unavailability of third-party booking platforms or technical disruptions beyond our control.

6. Gym Membership – Eastwood Private Hospital Staff, Tenants and Contractors

Gym membership access is available to eligible Eastwood Private Hospital staff, tenants and contractors, subject to approval.

Gym access:

  • Is unsupervised

  • May be available 24 hours per day, subject to hospital access conditions

  • Is conditional upon completion of a Gym Membership Agreement and Liability Waiver

All members must sign a separate Gym Membership Agreement and Waiver before being granted access. That agreement outlines:

  • Conditions of use

  • Health declarations

  • Risk warnings

  • Liability limitations applicable to gym use

Access will not be provided without a signed agreement.

Use of gym facilities involves inherent risks associated with physical exercise. Members use the facilities at their own risk, subject to the terms of their signed agreement.

We reserve the right to suspend or terminate gym access at our discretion.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We exclude liability for any loss, damage or injury arising from use of this website.

  • We exclude liability for reliance on information published on this website.

  • We are not liable for indirect, incidental or consequential loss.

Nothing in these Terms excludes, restricts or modifies any consumer rights under the Australian Consumer Law that cannot lawfully be excluded.

8. Recreational Services Notice

Participation in physical exercise and use of gym facilities may constitute “recreational services” under the Competition and Consumer Act 2010 (Cth).

Liability for recreational services may be limited in accordance with applicable legislation and as set out in the signed Gym Membership Agreement and Waiver.

9. Intellectual Property

All content on this website, including text, graphics, branding, logos and materials, is owned by or licensed to us.

You must not reproduce, distribute, modify or republish any content without our prior written consent.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of those external sites.

11. Changes to These Terms

We may update these Terms & Conditions from time to time.

The most current version will always be available on our website.

12. Governing Law

These Terms & Conditions are governed by the laws of South Australia.

Any disputes arising from use of this website or our outpatient services will be subject to the jurisdiction of the courts of South Australia.

Contact Us

Embrace Physiotherapy Pty Ltd
Trading as Eastwood Physio and Rehab Clinic
ABN 60 657 662 185

Level 2, Eastwood Private Hospital
204 Greenhill Road
Eastwood SA 5063

Phone: (08) 7082 4963
Email: admin@eprc.com.au